Changing a Paid Invoice

Kate Allison
Kate Allison Member Posts: 4 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Hi. I so need some help please.  Using Reckon Hosted 2016. An invoice was wrongly entered twice for two different months (royalty sales ).  Payment was received  and balanced and reconciled because a wrong exchange rate was used. How would I correct this given the second invoice (incorrect one) is in a locked period for gst.  (I need to record the correct sales figures for that month in Reckon)  Thank you.

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  • Unknown
    Unknown
    edited July 2019
    This content has been removed.
  • Kate Allison
    Kate Allison Member Posts: 4 Novice Member Novice Member
    edited November 2016
    Hi Jo-Anne thanks....but I cannot edit the invoice as the accountant has it locked off and cannot save any changes because of that.  Really cannot think how to fix this!!
  • Unknown
    Unknown
    edited November 2016
    This content has been removed.
  • Kate Allison
    Kate Allison Member Posts: 4 Novice Member Novice Member
    edited November 2016
    Its a rule we cant unlock a period.  Thinking........
  • Unknown
    Unknown
    edited November 2016
    This content has been removed.
  • Kate Allison
    Kate Allison Member Posts: 4 Novice Member Novice Member
    edited November 2016
    Thank you...that will work.
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