YTD Amount not correct

Hey I found my payroll figure is not right suddently. When I do the payroll the YTD Amount is wrong howevere its still correct last time(2 weeks ago). Would you pls help advise how can fix this problem?

Comments

Leanne_6835203

Hi,

When we were having problems with YTD amounts, we did a data rebuild and that fixed the problem.
Make sure you take a back up first.

Cheers
Leanne

Open Windows and Doors Perth

Hi what do you mean data rebuild? Would you pls explain more in details?
Thanks a lot^^

Leanne_6835203

First step is to save a back up.
Then go to File>Utilities>ReBuild Data.
Depending on the size of your file this can take between 30 mins and 1 hour.

Leanne_6835203

https://community.reckon.com/reckon/topics/how-to-verify-data-and-rebuild-data-for-a-company-data-file-in-accounts-business-desktop

This is a link to instructions posted to the Community page

Open Windows and Doors Perth

Thanks a lot and will try to do it^^

Leanne_6835203

Goodluck

Leanne_10718577

did the rebuild date fix the problem as I have the same problem