Using estimates and crediting % done

Hi, I am new to Reckon Hosted. We are a contractor who uses the estimates function then invoices out on a % complete basis. So we have say 10 % complete, so enter .1 of a unit (that shows as 10% on the invoice). However if the client argues and says its only 5% done if we put a -.05 on the invoice it shows correctly on that invoice, but the next invoice says previously claimed of 15%. Is there a trick to setting it up? is there something we are missing, why does Reckon not keep track of the effect of negative % claimed? Thanks so so much for any assistance given:>

Comments

Shane_6461899

Hi Megan,

If the client says it was only 5%, then edit that invoice by changing the 10% to 5%. Then the next invoice should show the right prior amount.

Regards,
Shane.

Megan Rowe

Hi Shane,

Thanks for that. But we cant just adjust the prior invoice as its been issued to the client and tax rules require you to issue a credit note to adjust an invoice (we cannot just edit an invoice that has already been raised). Any suggestions? Thanks

Shane_6461899

Hi Megan,

when you say you enter .1 of a unit, where are you putting this and how? Also when you say you enter a -.05 where are you entering this and how? Maybe a screenshot of your estimate, and the invoice would help.

Thanks.

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