Request has not been completed yet. Please check back in couple of minutes

Mehrnoosh

Hi guys,

I'm new in Reckon API and need your help.
Currently, I am trying to submit a request to the Reckon Account Hosted API. I'm using the Azure portal to test API.

I've sent a request body like this one:

{
"FileName":"\\XXX\xx.QBW",
 
"Operation":"<?xml version="1.0\""?><?qbxml version=\""6.1\""?><QBXML><QBXMLMsgsRq onError=\""stopOnError\"">
<CustomerAddRq>
<CustomerAdd> 
<Name>test3</Name>
</CustomerAdd>
</CustomerAddRq>
</QBXMLMsgsRq></QBXML>"",
 
""UserName"":""username"",
""Password"":""password"",
""CountryVersion"":""2016.R2.AU""
}

The status code in the response is 200 but response content is :

{ ""RequestId"": ""889e247f-5c1e-41f5-985d-db2cb9718e97"",
 ""Data"": null,
 ""Success"": true,
 ""RetryLater"": true,
 ""Message"": ""Request has not been completed yet. Please check back in couple of minutes"" }

I'm not sure why I receive this error in every try. I use the requestId as retrieve ID with Get method but I still receive the same message."

Jason Hollis

Hi Mehrnoosh. Change this "CountryVersion":"2016.R2.AU" to "CountryVersion":"2015.R2.AU"

** Yes, even though you are using 2016R2 we didn't update the API for the 2016 release. We will change for 2017 in June. 

Mehrnoosh

Hi Jason,

Thank you for your prompt reply. I changed it and it worked fine.

Best Regards,
Mehrnoosh

gazza73

Jason.   That's worth noting on the API test document page I've got - I would have fallen for that issue for sure.  Good feedback to Mehrnoosh!

Cheers

Gary
demo.buildmgr.com.au/api

Jason Hollis

Thanks Gaz and great news Mehrnoosh,

And yes it is also noted on the Reckon API help doc site - but as it's not intuitive it's an easy one to miss. We'll re-align it this year when 2017 hosted version comes out.