Step up error from POS/Accounting 2002
I am trying to step up to Reckon Accounts Premier 2017/Accounts Plus from a 2002 file and when I try to convert/step up the file using 2004-05 it won’t do the second part of the check and conversion in the file. I expected to go from 2002 to 2004/05 then to 2007-08 but I can’t get passed the 2004-05 step up. I have tried going to a higher version first and step up from there but that won’t work either. I suspect the file is corrupted and I don’t know how else to recover the data. Any suggestions would be appreciated.