Zero appears in Reportable Employer Superannuation Contributions field

Candy mo_9170121

Hi I just finished my payment summaries and about to upload the empdupe file on ATo. But it return an error said some of the employee RESC has 0 amount. 
I checked my payroll superannuation report those employees have no extra super paid other than the 9.5%. I am not sure why their payment summary showing '0' in it which ATO does not accept the file. how can i get rid of it?

John Graetz

Hi Candy mo.  This should not be an issue as by default, the is set to zero.  I did not have any problem arise with the first one of these that I have lodged with a zero for anybody without any Salary Sacrifice Super..  On another lot still to do, the same situation applies with a zero amount for anybody without any SS Super.  To my understanding you should not be getting an error message.
John L G

Candy mo_9170121

Hi John,
Thanks for your reply. But the zero number actual printed on their payment summary, thats why ATO rejected my file. To ATO if I put a figure in RESC , it needed to be greater than zero. but it seems no way i can get rid of that zero anywhere.

John Graetz

HI Candy Mo.  I don't know how you are lodging your file, but I used my Auskey and I had no problems with a figure of zero on the Payment Summaries.  I did a test before lodging and neither it or the actual lodgement reported errors with a zero at RESC.
John L G

Preece Mitchell

How do you get the super amount to show in this RESC box in the payment summary?

John Graetz