Duplicate invoices

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Denize Hooton_9171871
Denize Hooton_9171871 Member Posts: 8 Novice Member Novice Member
edited October 2024 in Reckon One
Duplicate invoices and payments - can anyone provide step by step help to "delete" one duplicated invoice and payment

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  • Lynda Chater_9039203
    Lynda Chater_9039203 Member Posts: 27 Novice Member Novice Member
    edited July 2017

    Hi Denize,

    Firstly you will need to go into your bank account where the payment is,

    unreconciled if the payment was reconciled,

    then delete the payment

    Then go into your invoices, the duplicate invoice that now does not have a payment you can delete.

    Thanks

    Lynda 

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