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Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
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IPA Books
Hi. I am using Reckon One as I originally signed up for IPA Books and received 3 free subscriptions as part of the sign up. IPA Books decided to terminate and transferred my subscription along with the 3 free subscriptions of my clients back to Reckon. I have never been informed that the 3 free subscriptions or my…
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New to Reckon - want something for a microbusiness that has inventory
hi there! i'm new to all of this stuff. I am a maker - making custom dolls and miniatures - but i'm a little bit lost on inventory and the like. i want something that allows me to do quotes, integrate with Square or paypal for when I go to markets, and also something that allows me to track "stock" and "raw materials" if…
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⌛ Calling all Reckon One payroll users! Upgrade to STP Phase 2 now!
Are you a Reckon One payroll user? Don't forget to make the switch to STP Phase 2 Over 70% of Reckon customers have successfully completed their upgrade to Reckon Payroll and STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry though, its super easy to…
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Changes to Multi-Factor Authentication (MFA) 🔒
Changes to Multi-Factor Authentication 🔒 Hi everyone! At Reckon, we take the responsibility of safeguarding your data very seriously. That’s why we implemented multi-factor authentication (MFA) to enhance security and validate your identity. As part of the upcoming upgrade to Reckon Payroll for our Reckon One payroll…
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fuel levy
Is it possible to add a fuel levy to an invoice. So for example, after the subtotal at the bottom of the invoice it has a line 'Fuel levy - 8.31%' then the amount and then the tax line after that, followed by the total.
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Getting this error for editting Personal Leave
Hi, when trying to set up a part time employee's Personal Leave, this error comes up: Error when trying to update employee details Id does not match for this Employee's Leave. What could be the cause of this issue? Thanks
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When I click on an employee I get 500: Internal Server Error
16 november 2023 - are there other members experiencing the same error message after September's 2023 fix?
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Slow loading time since updating notebook
Hi All Since updating my notebook, the accounts package takes for ever to load, is there an archive option available. I cant see one on the menu or an option in the help search
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Unable to create pay runs in Reckon Payroll - Waiting on Reckon support
My Reckon Payroll has been down for 4 weeks now and i have had ZERO success in fixing the error. I have sent 2 emails and received no response. I have called and they were not able to fix the error remotely and said they would call me back. THEY HAVENT. What can i do????
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This pay run can't be finished because it contains at least one inactive employee
After doing the App update as requested this month, when I try to do the STP I now get this message: "This pay run can't be finished because it contains at least one inactive employee" All employees are listed as Active, and the STP for them reported OK last month.
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Migrating files from Reckon Accounts Desktop and Reckon Hosted to Reckon One
I have been set up in Reckon One by a Reckon Tech in readiness to taking all my clients' files from those two accounts across. I have been pointed to the MMC Convert screen which is offering free migration for the previous year plus up to date data. And that is a great offer! I have about 15 clients files to migrate. When…
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Sharing your book your Reckon One book with other users (VIDEO) 📽️
Sharing a Reckon One book with the new Reckon Portal is easy! You may wish to share your Reckon One book with others such as your bookkeeper, accountant or other key stakeholders. This video will walk you through how to share your book with others.
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RECKON ONE - How do I setup Timesheets?
Reckon One allows you and your employees to track work times and have them flow directly into your pay run to calculate pay for the period. This video will step you through a few easy steps and considerations to help you get setup. https://www.youtube.com/watch?v=DxwOuA6pLBc
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RECKON ONE - How do I update my subscription details?
It's really important to keep your Reckon One subscription details accurate and its really easy to keep this up to date if anything has changed. This video will step you through the quick and easy steps to keep your details up to date. Thanks for watching! https://www.youtube.com/watch?v=Zw6XHoI-QjE
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Replacing previous submission
Good Morning, I had a bad morning with payroll and had to replace it twice but it will only let me replace it once. I rang ATO but they said i had to contact my software provider as there was no ERROR code only an ERROR message that said "We were unable to process your submission because the file you wanted to replace has…