Adjust Payroll Liabilities - Balance Sheet matches buy Payroll Summary still shows the incorrect num

Elizabeth Garcia

Hello, Hope someone can give me some advice on how to fix an over-payment in superannuation. We overpaid by $5k in June. I did an Adjust Payroll Liabilities and did the adjustment per super fund to match the amount of $11k . Now my balance sheet shows the correct amount ($11k) but if I run a Payroll totals report or Payroll summary, it still shows the incorrect amount of $16k. How can I fix this? We pay superannuation on a monthly basis so my problem is in June 2017.

John G

Hi Elizabeth,

Welcome to the Reckon Community.

How did the overpayment to the super fund (clearing house) happen?  Was it because an incorrect super item/amount was included on an employee's pay?  If so, was the employee paycheque adjusted for the change? 


Hope this helps.

regards,
John.  

Elizabeth Garcia

Hi John, Thank you so much for your message. 
We manage to fix the problem. We had to go into every employee paycheque and untick the payroll items that were selected by mistake. That fixed our Payroll Totals, Superannuation and Balance Sheet. 

John G

Glad to hear it is now resolved Elizabeth.  

regards,
John