Error "Find Invoices"

Karen RobinsonKaren Robinson Member Posts: 2
We are currently using Reckon Accounts Premier 2015. The below error keeps coming up when we are trying to find a particular invoice number. Below is what we are getting:

image

This has only started to occur after we did an upgrade from 2013 to 2015. 

Comments

  • John GraetzJohn Graetz Member Posts: 1,653 ✭✭✭
    edited July 15
    Hi Karen.  I don't know if this will help.  Have you tried using the Advanced tab search and looking for Number, rather than by Tax Invoice #?
    John L G

  • Karen RobinsonKaren Robinson Member Posts: 2
    edited October 2017
    Hi John,

    It does work through the advanced tab. But we would like to do a quick search in the first screen rather then having to set a range to search. 
  • John GraetzJohn Graetz Member Posts: 1,653 ✭✭✭
    edited July 15
    HI Karen.  I just did a test in my Accounts Premier 2017 version and it seems to work perfectly.  Perhaps this is one of those things broken in say your 2015 version but fixed in a later version.  I have no other potential explanation.
    John L G
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