Error "Find Invoices"

We are currently using Reckon Accounts Premier 2015. The below error keeps coming up when we are trying to find a particular invoice number. Below is what we are getting:

This has only started to occur after we did an upgrade from 2013 to 2015.

Comments

John Graetz

Hi Karen. I don't know if this will help. Have you tried using the Advanced tab search and looking for Number, rather than by Tax Invoice #?
John L G

Karen Robinson_9331826

Hi John,

It does work through the advanced tab. But we would like to do a quick search in the first screen rather then having to set a range to search.

John Graetz

HI Karen. I just did a test in my Accounts Premier 2017 version and it seems to work perfectly. Perhaps this is one of those things broken in say your 2015 version but fixed in a later version. I have no other potential explanation.
John L G