Receive payments - over allocation to amoint received

Kylie Owen
Kylie Owen Member Posts: 2 Novice Member Novice Member
edited October 2024 in Accounts Hosted
When I am allocating money received to an invoice in my system it is allocating more money than we received after I have approved the transaction. E.g if the invoice is for $100 and we received $100 - the transcation allocates $101 and creates a credit. Anyone know why this is happening? In only one entity

Comments

  • Jay Jay
    Jay Jay Reckon Alumni Posts: 49 Former Reckon Staff Member Former Reckon Staff
    edited November 2017
    Hi Kylie, 
    Welcome to Community, one way for this type of problem to appear would be due to using negative amount with in the invoice.
    Reckon account don't work well when mixing tax with negative amount, please try remove all negative amount from your transaction and receive payment again. 
    This might help
  • Carol_7524758
    Carol_7524758 Member Posts: 9 Novice Member Novice Member
    edited November 2017
    How about Reckon fix the problem with putting a negative figure on the invoice, sometimes you want to do this
  • Russell Noske
    Russell Noske Member Posts: 5 Novice Member Novice Member
    edited March 2018
    I need this fixed, as I need to enter grain sales less levies, and am ending up with a few cents error.
This discussion has been closed.

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