You don't have permission to view any of the widgets. In the mean time, check out the menu on the l

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darren holliday
darren holliday Member Posts: 1 Novice Member Novice Member
edited October 2024 in Reckon One
looks like setup has not finished?

Comments

  • Jon_7579451
    Jon_7579451 Reckon Alumni Posts: 45 Former Reckon Staff Member Former Reckon Staff
    edited November 2017
    Hi Darren

    Is this a book that has been shared with you? That message is usually shown when someone has given you access to a Reckon One book but not assigned you a permission.

    In the Reckon One Portal, is this a book on the 'Shared with me' or 'Partner' tab?

    Regards

    Jon Martingale
    Reckon One UK
  • Jon_7579451
    Jon_7579451 Reckon Alumni Posts: 45 Former Reckon Staff Member Former Reckon Staff
    edited November 2017
    Hi Darren

    A further update on your query. The message you see can also be caused if you have been added as a staff member to a Reckon One account, but not assigned a specific permission to the book you want to view.

    To see the data, you will need to be assigned a permission for the book. This can be done by you (if you are an admin) or you may need to ask a colleague who is an admin.

    To assign the permission, do the following:

    1. Go to the Reckon One Portal
    2. For the book you want to access, view details for the subscription and select 'Edit permissions'.
    3. To the right of your username, select the edit 'pencil' icon.
    4. Select your role and save.

    You should now be able to view the data in the book.

    Regards

    Jon Martingale
    Reckon One UK


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