Renewed account but won't update

Karen Dorrell_8082873
Karen Dorrell_8082873 Member Posts: 2 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
I have renewed my Reckon Accounts 2017 Home and Business account, but it won't update and keeps telling me I need to renew my account.

Comments

  • gazza73
    gazza73 Accredited Partner Posts: 637 Accredited Partner Accredited Partner
    edited December 2017
    Karen

    Just be sure to reboot your machine after the renew process initially.  May be the cause.  This is an old issue and may still exist.   If true, then you'll possibly need to do one more activation process (automatic online).... but then shut down everything gracefully and reboot.  Then check if okay.  If not,  then best you come back to advise others that this is not the solution.

    Gary

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