ABA file opens in WORD instead of downloading as an ABA file

Shear Power
Shear Power Member Posts: 3 Novice Member Novice Member
edited July 2020 in Accounts Hosted
Hi everyone can someone please help us. on reckon we would like to download an ABA file from my Live Q server to save on our computer to upload into the banking. For some reason we cant download it anymore and the file just opens with word. what can we do? we need help ASAP

Comments

  • John Graetz
    John Graetz Member Posts: 1,567 Reckon Star Reckon Star
    edited July 2020

    Hi Shear Power.  I had a similar problem as this a couple of years ago.  By some quirk, it would open when I downloaded it.  The download from Live Q should save it to a nominated folder on your computer.  What I did and what I suggest that you do is to ignore what you think is the Word file, and instead, just upload it to your online banking module, from your hard drive, as usual.  It should have saved onto you computer as an ABA file, and that is the main thing.  Try this and see how you go.

    John L G

  • Greenacres Accounts
    Greenacres Accounts Member Posts: 3 Novice Member Novice Member
    edited March 2018
    The default program to open .aba files has changed to Word. Right click and change 'open this file with' to Notepad. Notepad is plain text and can be used to read and amend aba files. Or go to Notepad and open the file from notepad. Make sure to save with .aba file extension. Andrea
  • Shear Power
    Shear Power Member Posts: 3 Novice Member Novice Member
    edited March 2018
    Hi John, we eventually got it to upload yesterday and you are correct! Thank you very much!
  • Shear Power
    Shear Power Member Posts: 3 Novice Member Novice Member
    edited March 2018
    Thank you Andrea, all sorted! :) 
  • Jacqui Allen
    Jacqui Allen Member Posts: 235 Reckoner Reckoner
    edited June 2020
    Check the settings on your browser, there you can set you preferences for the *.aba extension, to simply download or open with?
  • Matthew Jackson
    Matthew Jackson Member Posts: 1 Novice Member Novice Member
    edited June 2020
    where do i find this? 

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