Hi, I am attempting to email Payment Summaries however my hosted session appears to be frozen -stopp

Michelle_9711572
Michelle_9711572 Member Posts: 4 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Reckon Hosted - session has frozen

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  • Jay Jay Li
    Jay Jay Li Reckon Alumni Posts: 36 Former Reckon Staff Member Former Reckon Staff
    edited May 2020
    Hi Michelle,
    Welcome to Reckon community. I would suggest close down the session and from the launch Recon accounts page, click on control, go to log off remote session and log your session off. 
    close the web browser and start a fresh session and this should fix the issue. 
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