Reckon Personal + won't open in W10 today
Lorna_9726998
Member Posts: 13 Reckoner
Is there a problem with Reckon Personal Plus? It won't open. I've reinstalled and still won't open in Windows 10 which I t believe might have installed some updates today. A Reckon window opens briefly (too quick to capture) and then disappears with no further action - I haven't yet been given the opportunity to re-input my installation key
1
Comments
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Hi Lorna, what version of Personal Plus are you using please?
Regards, Robyn K0 -
2018
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Lorna when you reinstalled did you perform a clean uninstall and have your virus protection disabled?
If not there are articles to help you do that.
Regards, Robyn K0 -
Thanks Robyn. I didn't do this so I will do this and report back. Thanks for your assistance.1
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Well done Robyn. Thank you so much. Not wanted I wanted to do today but at least it's working again. I am very grateful. Lorna0
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Glad you got it sorted Lorna0
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I cannot get my Personal range 2019 to open, I have to click so many, many times to get it to work. I don't want to uninstall and reinstall, I am not sure where I put the download or if I still have it. What else can I do, please help.
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Charlene, when this happened to me, the only solution that worked was an uninstall and reinstall, but the worst was that I had to go back to my last backup. Painful but it worked. Good luck with an easier solution. Lorna1
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Hi Lorna
Thank you for your reply, yes I had to unistall and reinstall. It seems to be working better now. Thank you again. Regards Charlene0
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