STP payrun date not there

Donna_9743560
Donna_9743560 Member Posts: 4 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Have just tried to replace the STP that we submitted as they weren't successful since we hadn't registered our software.  Software now registered so have replaced the payruns that we submitted for the past 4 weeks but the 1st payrun from 4.7.18 is not there nor is the file that was created for the STP.

Any ideas??

Comments

  • Michelle_9753783
    Michelle_9753783 Member Posts: 2 Novice Member Novice Member
    edited August 2018
  • Amanda Joy
    Amanda Joy Member Posts: 3 Novice Member Novice Member
    edited August 2018
  • Kristy Neuendorf
    Kristy Neuendorf Member Posts: 1 Novice Member Novice Member
    edited September 2018
  • Michelle_9753783
    Michelle_9753783 Member Posts: 2 Novice Member Novice Member
    edited September 2018
    No responses received so far! The YTD totals at EOFY will be wrong unless we can lodge those missing first pay event files (in my case containing terminated employees with only one pay in July). I hope we receive some help/tips before 30/6/19 !! Not sure if the Payment Summaries will come through either.
  • Nushrath
    Nushrath Member Posts: 3 Novice Member Novice Member
    edited June 2019
This discussion has been closed.