how do i apply a payment to general journal entry?

Wendy_9774275 Member Posts: 1
edited June 2020 in Accounts Hosted
I received reimbursement from a customer for a balance that was previously recorded as a sales discount in error. After entering the additional payment it looks like I have a credit for $XX (note: there wasn't an invoice # to apply the payment to since it was already cleared from my AR). I then reversed the previously applied sales discounts by doing a journal entry, but cannot figure out how to apply the credit balance I have to the general journal entry amount to cancel out each balance. This is what I see in Reckon:

Type                                    Open Balance
Payment                               -$26.10
General Journal Entry           $26.10

Any advice?


  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
    I would delete the journal and enter an invoice - use an Item that is connected to the same sales discount line that you used in the journal - create a new Other Charge item if you need to... then you can apply the payment directly to this invoice... Journals should be avoided when it comes to AR and AP transactions... very messy