Processed wages have changed
We seem to have an issue with our payroll in Reckon Accounts Hosted. After an employee queried the number of leave hours listed on his payslip, I have discovered that since processing pays on 28/8/18 the pay details on Reckon have changed to reflex the same pay details as entered for 4/9/18 (ie. the net pay now listed on Reckon is different to what was actually paid).
After investigating I have found that this has happened to all of our employees. I was able to go in to this pay and alter it back to what was actually paid, but found that the pay details of the previous week (21/8/18) then changed to those of 28/8/18.
Can you please help?