Paying Bills Via Credit Card

Ann_9715398
Ann_9715398 Member Posts: 6 Reckoner Reckoner
edited October 2024 in Accounts Hosted
Hi has anyone had the issue when paying a bill via a credit card then recording this in Reckon that the bill for some reason has a balance remaining even though you have entered the full amount?

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,534 Accredited Partner Accredited Partner
    edited August 2019
    Not me. When I pay the bill using the credit card, it stays paid. 
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
    Hi Ann - are you able to put up a screen shot of the bill entry?  if you have mixed tax codes or if you have a bill that results in negative GST - then this is likely to cause this issue when paying?  
  • Ann_9715398
    Ann_9715398 Member Posts: 6 Reckoner Reckoner
    edited November 2018
    Thanks Linda I had a look at the entry and that appears to be the issue. All sorted now
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