Where is my password to use my accounts hosted account?

Helena Ross
Helena Ross Member Posts: 4 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I never received an email with my password.  I desperately need to log in to perform my payroll

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,255 Accredited Partner Accredited Partner
    edited August 2019
    Use the username and request password feature
  • Helena Ross
    Helena Ross Member Posts: 4 Novice Member Novice Member
    edited January 2019
    Thank you but I am talking about the administrator login password. It's the password to open the company file
  • Zappy
    Zappy Accredited Partner Posts: 5,255 Accredited Partner Accredited Partner
    edited August 2019
    If you didnt set one then it is blank
  • Helena Ross
    Helena Ross Member Posts: 4 Novice Member Novice Member
    edited January 2019
    It doesn't work
  • Zappy
    Zappy Accredited Partner Posts: 5,255 Accredited Partner Accredited Partner
    edited August 2019
    Helena who else has been using the file? It doesnt have a password unless it was set. Your only alternative is to get Reckon to remove it.
  • Helena Ross
    Helena Ross Member Posts: 4 Novice Member Novice Member
    edited August 2019
    Ok thank you.
  • Zappy
    Zappy Accredited Partner Posts: 5,255 Accredited Partner Accredited Partner
    edited January 2019
    Delerious to be an assistant. Happy new year
This discussion has been closed.