Simplified BAS Report is not working - Reckon Hosted -

Heather WilsonHeather Wilson Member Posts: 4
edited April 11 in Accounts Hosted
Simplified BAS Report is not working - Reckon Hosted - Report appears but with nil figures. I hav configured same as always but nothing appearing

Comments

  • WilmaWilma Member Posts: 50
    edited January 2019
    Check that you have reconfigured the correct year.  It automatically defaults to 2019.  This needs to be changed to 2018.
  • Kwikbooks (Professional Partner)Kwikbooks (Professional Partner) Member Posts: 876
    edited April 11
    You may have to set it up again Heather, sometimes for no apparent reason or updates the BAS looses touch with the accounts it is linked with to bring in the information.  Looking at mine right now G1 is blank no accounts linked to it.

    Go through each setup  G1, G2, G3 W1, W2, etc and chose the tax codes or payroll item that needs to pull into that field.

    then configure it as usual.

  • Heather WilsonHeather Wilson Member Posts: 4
    edited January 2019
    Thanks for the thought.  I went through and took all setting out and then went through and put them all back in again, didn't help though.  Still just comes up blank.  Funnily enough it saves the change of date but nothing else
  • WilmaWilma Member Posts: 50
    edited April 11
    I had the same issues today and then when It finally worked through the workout process it disappears.  I gave up and did it manually.
  • Kwikbooks (Professional Partner)Kwikbooks (Professional Partner) Member Posts: 876
    edited January 2019
    it disappears behind hosted, try 'alt + pg up/down" should bring it back to in front of hosted again.
  • Heather WilsonHeather Wilson Member Posts: 4
    edited January 2019
    Thank you so much, that has fixed it, what a dope!! 
    I think I've been so frustrated with Reckon lately, mine has just decided in the past month or so not to print reports like it used to and you get so fed up.   
    Really appreciate your help & everyone else's comments, thanks
  • Heather WilsonHeather Wilson Member Posts: 4
    edited January 2019
    Hi

    Did you see the suggestion that the default year is 2019 and you need to change to 2018, that fixed mine:)
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