Cannot restore backup to company file says "read only"

Sarah Dunn
Sarah Dunn Member Posts: 5 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I am having a problem restoring my backup file.

I archived old transactions however when I try and open my company file it says "This data file cannot be opened because it was in the process of removing old transactions but did not finish. Please restore your backup."

I have them tried to restore my backup to the company file but it wont allow me and keeps saying that the file is a read only file, try again with a different file name.

I should also note that this is a shared file.

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,534 Accredited Partner Accredited Partner
    edited August 2019
    Change the name. I always add a date suffix. Overwriting your existing backup is not a safe practice if your backup gets corrupted
  • Sarah Dunn
    Sarah Dunn Member Posts: 5 Novice Member Novice Member
    edited August 2019
  • Zappy
    Zappy Accredited Partner Posts: 5,534 Accredited Partner Accredited Partner
    edited February 2019
    Delirious to be of assistance. Now share it again. Thanks for your question.
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