email not working

Bec_9964279
Bec_9964279 Member Posts: 4 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I'm not able to email invoice, tried to log off and disconnect and back in, but still doesn't work!

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
    edited August 2019
    Hi Bec

    Can you try emailing a report to yourself?

    Kr +61407744914


  • Bec_9964279
    Bec_9964279 Member Posts: 4 Novice Member Novice Member
    edited March 2019
    I can send myself a statement but not the invoice!
  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
    edited March 2019
    Can you email the invoice to yourself?

    Kevin +61407744914
  • Bec_9964279
    Bec_9964279 Member Posts: 4 Novice Member Novice Member
    edited March 2019
    I can send myself a statement but not the invoice!
  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
    edited March 2019
    Can you try using a different template for the invoice? 
  • Bec_9964279
    Bec_9964279 Member Posts: 4 Novice Member Novice Member
    edited March 2019
    After I've tried on other template, now is working again, thanks.
  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
    edited March 2019
    Thank you Becca for your patience. Some times these problems require a bit of trouble shooting. You start with the obvious solutions and work through the issues. Happy to be of assistance
This discussion has been closed.

Categories