Reckon is not accepting employee tax file number

Bernadette Stevenson
Bernadette Stevenson Member Posts: 8 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Trying to set up my employees for STP reporting.  Accepts all employee tax file numbers except for 1 of them.  I have deleted it, used spaces, used no spaces, checked it is correct number but still get an error messaged that "TFN is incorrect or missing" - HELP I am going mad!

Comments

  • Jacqui Allen
    Jacqui Allen Member Posts: 223 Reckoner Reckoner
    edited April 2019
    I think you will find the employee has give you an incorrect TFN
  • Melissa Reiners
    Melissa Reiners Member Posts: 2 Novice Member Novice Member
    edited July 2019
    I am getting the same message when I am trying to lodge STP 
    I have the correct tax file number and have used in reckon hosted previously.
    when I take out spaces the message says its incorrect

  • Dezine Ceramics
    Dezine Ceramics Member Posts: 1 Novice Member Novice Member
    edited July 2019
    I am having the same problem.    I have tried everything.  Help
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