Reckon accounts updated 2019 problem

Sasha23
Sasha23 Member Posts: 59 Novice Member Novice Member
edited October 2024 in Accounts Hosted
HELP we were sent a link to upgrade to 2019 which I got our IT guys to do. However I have noticed when I went to reconcile my accounts it showed all entries again dating back to 2017-2018 which have been already reconciled. Has anyone else had this n how would u fix it. This is very frustrating

Comments

  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 823 Reckoner Reckoner
    edited April 2020
  • Sasha23
    Sasha23 Member Posts: 59 Novice Member Novice Member
    edited February 2020
    Thankyou I thought I was going nutty lol. Looks like I have to contact tech support. If I use my last reconcile date to clear these old entries as it appeared in both my debits and credits I’m assuming the amount to reconcile would match the amount I’m clearing .
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