new 2019 version

Wendy_8684012
Wendy_8684012 Member Posts: 37 Novice Member Novice Member
edited October 2024 in Accounts Hosted
The new version is great because it shows "overdue" on any invoice which is overdue. Only problem is if you have a COD customer and raise the invoice for them to pay, it still shows "overdue" which doesn't look very good for the customer

Comments

  • Wendy_8684012
    Wendy_8684012 Member Posts: 37 Novice Member Novice Member
    edited June 2019
    It's OK - I sorted it out. Just change the terms on the description!
  • Kris_Williams
    Kris_Williams Member Posts: 3,722 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited May 2020
    You mean the terms selection for each customer or invoice, I couldn’t find a global change to terms
  • Sylvia Johnston
    Sylvia Johnston Member Posts: 30 Reckoner Reckoner
    edited May 2020
    No this isn't working for me. So I have customers whom I invoiced on 18th June with 7 day terms.  When I resend their invoices today it has the big red overdue notice showing. Whilst I realise they are technically overdue, i want the choice whether to show this or not as it's ugly. I have turned of Print Status Stamp and removed the ticks from both screen and print for both terms and due date but it STILL appears.  This is so bad - we should be able to apply an update and not have things like this happen! Anyone any other ideas on this one?
  • Kris_Williams
    Kris_Williams Member Posts: 3,722 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited June 2019
    I agree, I had a client today who was very unhappy about the big red overdue. Should be able to turn it off
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 500 Accredited Partner Accredited Partner
    edited May 2020
  • Kris_Williams
    Kris_Williams Member Posts: 3,722 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited June 2019
    Thank you so much for that, client will be pleased
  • Sylvia Johnston
    Sylvia Johnston Member Posts: 30 Reckoner Reckoner
    edited July 2019
    Anyone know how we can raise this with Reckon as a bug, it's simply not acceptable
This discussion has been closed.

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