new 2019 version

WendyWendy Member Posts: 43
edited May 21 in Accounts Hosted
The new version is great because it shows "overdue" on any invoice which is overdue. Only problem is if you have a COD customer and raise the invoice for them to pay, it still shows "overdue" which doesn't look very good for the customer

Comments

  • WendyWendy Member Posts: 43
    edited June 2019
    It's OK - I sorted it out. Just change the terms on the description!
  • Kris_WilliamsKris_Williams Member Posts: 1,149 ✭✭✭
    edited May 21
    You mean the terms selection for each customer or invoice, I couldn’t find a global change to terms
  • Sylvia JohnstonSylvia Johnston Member Posts: 28
    edited May 21
    No this isn't working for me. So I have customers whom I invoiced on 18th June with 7 day terms.  When I resend their invoices today it has the big red overdue notice showing. Whilst I realise they are technically overdue, i want the choice whether to show this or not as it's ugly. I have turned of Print Status Stamp and removed the ticks from both screen and print for both terms and due date but it STILL appears.  This is so bad - we should be able to apply an update and not have things like this happen! Anyone any other ideas on this one?
  • Kris_WilliamsKris_Williams Member Posts: 1,149 ✭✭✭
    edited June 2019
    I agree, I had a client today who was very unhappy about the big red overdue. Should be able to turn it off
  • Robyn Kelly (Partner)Robyn Kelly (Partner) Accredited Partner Posts: 554 ✭✭
    edited May 21
    Hi Sylvia

    You can turn the OVERDUE notice off when you "print" the form but it doesn't look like that from the screen view.  Customise the template & untick the Print Status Stamp.  As I mentioned this will still show on your screen but if you Print Preview the invoice it won't show there.

  • Kris_WilliamsKris_Williams Member Posts: 1,149 ✭✭✭
    edited June 2019
    Thank you so much for that, client will be pleased
  • Sylvia JohnstonSylvia Johnston Member Posts: 28
    edited July 2019
    Anyone know how we can raise this with Reckon as a bug, it's simply not acceptable
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