Templates

Alison Steuart

I selected Colour Scheme in Templates, Basic Customisation, and a message came up Invalid Font width, Please call Reckon Technical Support. Does anyone know how to fix this?

Kwikbooks (Professional Partner)

do  you have a screen shot of the error

Linda ABC

As well as a screen shot, is this an existing default template or a new one?   After the message comes up, what happens next?

Datarec_ReckonLtd

Here is a support article.

https://help.reckon.com/article/plst04jw9y-reckon-accounts-error-message-when-customising-a-template-invalid-font-weight-please-call-reckon-technical-support