upgrade to reckon accounts hosted 2019

Larissa_10110227
Larissa_10110227 Member Posts: 4 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I'm tying to upgrade to Accounts Hosted 2019 but when it runs the backup beforehand, it gets to 99% and hangs there for hours. It won't let me upgrade until it runs the backup so what can I do?!

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,841 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2019

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,380 Personal Range Elite Expert Personal Range Expert
    edited July 2019

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Larissa_10110227
    Larissa_10110227 Member Posts: 4 Novice Member Novice Member
    edited July 2019
    Thank u all. It ended up working from another computer.
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