ATO Error when trying to lodge STP
Sharon B_10124522
Member Posts: 4 Novice Member 
I have Reckon Accounts 2019 Premier Edition (Desktop)
I have just started this financial year with STP and when submitting my first payroll, I have an error message from the ATO.
I submitted a normal pay event, and got this message
Exact message is:
The element ÁddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element ÇountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: Line 1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [addressdetailspostal] child mandatory element [Line1T] was expected but not found
I have no idea what this means! Can you please help??
I have just started this financial year with STP and when submitting my first payroll, I have an error message from the ATO.
I submitted a normal pay event, and got this message
Exact message is:
The element ÁddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element ÇountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: Line 1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [addressdetailspostal] child mandatory element [Line1T] was expected but not found
I have no idea what this means! Can you please help??
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Comments
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I had the same message and Linda posted this link. It worked for our file.
https://community.reckon.com/reckon/topics/stp-error-addressdetailspostal?utm_source=notification&am...0 -
Thanks Andy, I will give that a go
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