Online Banking Centre - error messages when creating/exporting ABA file

Since upgrading to 2019 I have been receiving the following error messages when creating and exporting the ABA file for weekly payroll. When I click on ok they go away and the ABA file is created successfully. So it's not stopping me exporting the file or continuing what I'm doing, it's just annoying.

I get one of the error messages "Access is denied. auregfind Query Failed" when I create the STP file also.

Image httpsd2r1vs3d9006apcloudfrontnets3_images1800127RackMultipart20190731-114357-p28tc5-error_message3_inlinejpg1564535274

Image httpsd2r1vs3d9006apcloudfrontnets3_images1800128RackMultipart20190731-101343-1orswb1-error_message2_inlinejpg1564535302

Comments

Vickie Wesolowski

Hi Lynne, I have the same problem since the upgrade.
Apparently the solution is to be found here http://kb.reckon.com.au/issue_view.asp?ID=4671&_ga=2.73273363.1474776208.1564539662-1288994041.1...
I know I don't have any illegal characters in my company name but haven't had time to try the second workaround yet (don't want to log in as administrator because the last time I did that it created other problems).
Good luck!

Vickie Wesolowski

Hi Lynne, I tried the second workaround (granting permissions) yesterday and it worked for me. I was able to create my .aba file and export my stp without any popups today.

Lynne_8946547

I did the 2nd workaround and my stp worked with no error messages today. I wont know about the ABA file until Wednesday. Fingers crossed.

Thanks for your help