Error 7112 & 7136 when registering on new install Personal Plus 2019

Jason Berryman
Member Posts: 2 ✭
Hi,
I've just built a new Windows 10 PC, paid for Personal Plus 2019 Update and installed from download link. I've restarted the PC after install.
I've entered the install key the try to activate.
At this point I get a "Reckon Accounts has encountered a problem and needs to close". I've tried with end point security on and off. And I get two errors - 7112 and 7136.
I uploaded an error report with ref 252231029.
I searched through help & communities and didn't find anything similar.
Office 2016 and Kaspersky are only other things installed.
I'm Australian and recently moved to Singapore and using local internet service. I don't use VPNs etc.
Can anyone provide some suggestions?
Thanks
I've just built a new Windows 10 PC, paid for Personal Plus 2019 Update and installed from download link. I've restarted the PC after install.
I've entered the install key the try to activate.
At this point I get a "Reckon Accounts has encountered a problem and needs to close". I've tried with end point security on and off. And I get two errors - 7112 and 7136.
I uploaded an error report with ref 252231029.
I searched through help & communities and didn't find anything similar.
Office 2016 and Kaspersky are only other things installed.
I'm Australian and recently moved to Singapore and using local internet service. I don't use VPNs etc.
Can anyone provide some suggestions?
Thanks
0
Comments
-
I've been travelling for work, come back today and tried and it works fine...
May be a delay in the install key allocation?0
Categories
- All Categories
- 6.7K Accounts Hosted
- 5.9K Reckon Accounts (Desktop)
- 3.2K Reckon One
- 144 Reckon Payroll Upgrade for Reckon One 🚀
- 10 Reckon Invoices App
- 1.1K Reckon Payroll App & Web
- 12 Payroll App - Help Videos
- 18 Reckon Mate App
- 14 Reckon Insights
- 107 Reckon API
- 945 Payroll Premier
- 115 Payroll Premier upgrade to Reckon Payroll ⤴️
- 326 Point of Sale
- 1.9K Personal Plus and Home & Business
- 68 About Reckon Community