Issues with bank transactions

I’m using Reckon One and is trying to match transactions using ‘bank transactions’, ‘Reckon One transactions’ and ‘quick coding’.

However, I have some ‘cleared’ transaction in ‘Reckon One transactions’, but the line is stilling showing up in ‘bank transactions’, and in ‘quick coding’, it’s still open for me to enter the account in. I also have some ‘uncleared’ transaction in ‘Reckon One transactions’, but I can’t find the line in ‘bank transactions’. I just used bank feed today, so all my bank transactions are up-to-date.

There’s also some duplicated payments in ‘Reckon One transactions’, but when I tried to delete the duplicated line, my bill will change to ‘unpaid’.

I’m really stuck in reconciling the bank, since all the transactions are all over the place. Has this ever happened to anyone? How do I resolve it?

If it’s too hard, can I delete all the bank transactions and reckon one transactions, and unallocate accounts in quick coding to tidy them up?

Much appreciated if anyone can help.

Kate

Comments

Kwikbooks (Professional Partner)

Hi Kate

Not familiar with quick coding do you mean rules? Below may depend on answer to quick coding.

As for the feed, yes, I have found if you refresh, go out & come back in it can double the transactions, simply delete the doubled up transactions in reckon.

As to the bank transactions if they have doubled up here you can right click & hide so the disappear out of the bank transactions.

Duplicate payments, if you delete one it makes the invoice unpaid, then delete the other one as it want be paying off an invoice, if it is then one of them is marking off the wrong invoice or a duplicate invoice, do some reseach, checking until you identify which payment is wrong, you may have to check the bank account manually.

Unreconcile back to the last correct reconciliation, have the bank account open on one half of the screen and reckon on the other & check transaction by transaction, and delete any double ups or incorrect ones, if you accidently delete a payment to an invoice of a bill, then the chances are there is another payment showing as a credit to be applied, just go back and apply these.

entry by entry until you know the rec is right, then look at your left over bank transactions and if for the same period you just reconciled then hide them.

Can't help with quick coding till I know what it is?

Kate_10173719

Hi, thanks for your answer.

The quick coding (BETA) is one of the function of banking. Under 'Banking', there's 'Bank accounts', 'Bank transactions', 'Reckon One transactions', 'Quick coding (BETA)' and 'Reconciliation'.

I did what you suggested, it did solve the duplicated transaction problem. Thanks.

However, now I have another issue. While deleting the duplicated lines, I accidentally delete two transactions from bank feed. I tried to do the manual import for those two lines and matched with my reckon one transactions. What I found is, the transactions I matched from bank feed are auto coded in ' quick coding (BETA)', but the two transactions I matched from manual imports is not auto coded there. So do I need to code it again in ' quick coding (BETA)'? Will this cause a double allocation to my reckon one transactions?

Thanks.

Kate

Kwikbooks (Professional Partner)

Hi Kate

I use the manual feed "bank transactions" I understand the Quick coding is associated with the auto feed, correct me if I am wrong, but once you have quick coded the transactions they go into reconciled and the quick coding tab then is empty until the next bank feed??

If this is the case just like manually feed, then you can still manually enter any transaction you like and then click reconcile on the reconcile tab. I have often been missing transactions from the manual feed and enter these manually otherwise you run the risk of bringing in more than the on or 2 you need then have to 'hide' all the not needed ones.

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