US date service no longer working US share prices not updating

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Roman Lohyn
Roman Lohyn Member Posts: 4 ✭
edited December 2019 in Reckon Accounts (Desktop)
You US data service is no longer working. I have seen the workaround but when will you be providing a replacement service?

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  • Norman Windell
    Norman Windell Member Posts: 2 ✭
    edited December 2019
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    Hi Roman, 
    I share your frustration, this service has not been working for more than 3 weeks now and the workaround is hardly a viable alternative. 
    Can we get a response from Reckon please.
    Norman
  • Roman Lohyn
    Roman Lohyn Member Posts: 4 ✭
    edited December 2019
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    Reckon is pathetic.. this is the reply I got on Messenger via Facebook. My guess is that they have no intention of restoring the US data update service. They give a Clayton's answer which basically ignores the question..How can you just ignore.

    .."but when will you be providing a replacement service?"

    Reckon Hi Roman, there is info on the issue affecting US share prices in the Reckon Personal Range here -
    https://community.reckon.com/.../us-share-prices...

    Shame on you Reckon!!! Your service over the years has been abysmal. you continue to be abysmal!! I'm sorry I ever bought your product.

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