Error6123, after windows update. Unstalled reckon and now trying to reinstall

Ashara
Ashara Member Posts: 3 ✭
edited June 2020 in Reckon Accounts (Desktop)
Error6123, after windows update. Uninstalled reckon and now trying to reinstall but having issues with the window installer window coming up once the installation starts and wont go any further. Has anyone had this issue?  I've tried the printer spooler on and off, windows Firewall and antivirus turned off plus bitdefender turned off and still no luck.

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  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
    Have you tried the solution in the KB article here?   https://kb.reckon.com.au/issue_view.asp?ID=4472

  • Ashara
    Ashara Member Posts: 3 ✭
    edited December 2019
    Thanks for the answers.  I have already uninstalled my Reckon like tech help suggested last time i was on the phone with them.  But will try this next time if i have the same error.

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