Hi Reckon Accounts shuts down stating " Reckon Account has stopped working " Close Program" when

A&J Carpentry

Hi Every time I try to start a sales order Reckon shuts down stating " Reckon Account has stopped working " Close Program I have gone out and made sure the program is shut down Please help

Acctd4

Hi There

 

It sounds like the Sales Order form may be corrupted.

Have you tried running “Verify” & then a “Rebuild” (x 3 for optimal results) on your Company File?  This will often fix some of these technical background glitches.

 

• Click on “File” along top toolbar, then “Utilities” > “Verify Data”

   

  This process may detect a problem with your data but if it doesn’t, I’d still recommend “Rebuild”-ing the data file (x 3):

   

• Click on “File” along top toolbar, then “Utilities” > “Rebuild Data”

   

  If errors were detected during the “Verify” stage, “Verify” the data file again to check this has been resolved.

   

  Once the above is complete, check if the issue is still present when trying to open a SO ?

   

  Shaz Hughes Dip(Fin) ACQ NSW, MICB

  Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

  Accounted 4 Bookkeeping Services

  Ballajura, WA

  0422 886 003

  shazinoz2@bigpond.com

  www.accounted4bs.com