Error code 7031 with Reckon Plus 2020

Oldie

After renewing my annual licence "Reckon Accounts Personal Plus 2020", the backup on exiting the software produced a pop-up window referring to "error code 7031".
I've sent two error reports, the most recent one with "Report ID 2568 18804".

Andrew Christie

Hi Peter,
From my research, aka Dr Google, it appears this maybe a windows issue. Have a look at this post: 
https://answers.microsoft.com/en-us/windows/forum/all/event-7031-system-control-manager/995ff658-fa62-4535-a355-b5d19e0e947e

There are a few others as well

regards

Andrew

GerryWinter

Give me call and we can discuss some option that might help.
Gerry
0418907140

Oldie

Hi Gerry,
Your assistance this morning solved my issue.
Your prompt response was much appreciated.
Cheers,
Peter