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Cannot access Payroll and Compensation Info in Employee Centre

Catherine FlandersCatherine Flanders Member Posts: 1
edited June 2020 in Accounts Hosted

We have recently moved from Reckon One to Reckon Accounts Hosted and ever since I have not been able to access the Payroll and Compensation Info for 2 out of our 3 business entities. When I try to access it I get a warning message that says:

Warning - You need "View Payroll Info" access under Employee Centre to perform this action. Ask your Reckon Accounts Administrator to grant you this permission.

I am one of the administrators and I cannot work out where I need to go to grant this permission. I've tried via Control Panel but there are no options there to grant what I need.





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