Reckon Hosted crashing when I try accessing a Cheque entry
Lee_8688889
Member Posts: 85 Reckoner 
I have a Cheque transaction entered twice and am wanting to delete one of the entries. It was only created in the last week.
When I try to access the Cheque (am I wanting to delete) the whole system crashes and I get an unrecoverable error message. I have tried accessing the cheque via the Bank Register and Write a Cheque functions but it continues to do the same thing.
I have backed up the file, come out and back into Reckon but the matter continues. The error message details are below.
I would really appreciate advice on this matter. Regards, Lee
When I try to access the Cheque (am I wanting to delete) the whole system crashes and I get an unrecoverable error message. I have tried accessing the cheque via the Bank Register and Write a Cheque functions but it continues to do the same thing.
I have backed up the file, come out and back into Reckon but the matter continues. The error message details are below.
I would really appreciate advice on this matter. Regards, Lee
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Comments
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Hi Lee
The crashing occurs when an entry is corrupted.
Find the entry in your bank account register & select it (DON’T double-click, just a single click so it’s selected)
You can then press Ctrl + D on your keyboard which is the delete shortcut to delete the transaction from there without opening it.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Wow what a simple yet effective tip. That was so helpful. Thank you!0
