I have not upgraded Reckon Accounts 2019 prior to 7th August 2020. How do I now access my accounts ?

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Joe Castellano
Joe Castellano Member Posts: 2 ✭
edited August 2020 in Accounts Hosted

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  • Bruce
    Bruce Member Posts: 442 Professional Partner Professional Partner
    edited August 2020
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    Open Hosted 2020.  You will still be able to see your old files.   Select the file concerned and the system will force you to do an upgrade (including a back up of the existing file) before it opens the file for you.
  • Joe Castellano
    Joe Castellano Member Posts: 2 ✭
    edited August 2020
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    Thank you for your reply.  However when I do this the system requests Reckon Accounts data file administrator login details. Is there a way around this ? If not how do you reset these details ?
  • Bruce
    Bruce Member Posts: 442 Professional Partner Professional Partner
    edited August 2020
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    Only people with Administrator status are able to perform upgrades. Similarly they are the most not people who can change Administrators

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