The PAYG amount is always incorrect for one employee.

Maria SardeaMaria Sardea Member Posts: 5
edited September 7 in Accounts Hosted
The PAYG amount is always incorrect for one employee. I have looked at everything and cannot figure out why this keeps happening. I am using Reckon Hosted. Have loaded new tax tables as well.

Comments

  • Glenda VealeGlenda Veale Member Posts: 178
    edited August 31
    Do they have a HELP debt or have you ticked it in error
  • Maria SardeaMaria Sardea Member Posts: 5
    edited August 31
    Hi Glenda. No HELP debt. This has got me baffled.
  • AdrianAdrian Member Posts: 200
    edited September 7
    Does the employee have a different super item to other employees?
    If so then check how the super item is setup.  Does it have PAYGW ticked?

    Adrian
  • Marina Di RossoMarina Di Rosso Member Posts: 6
    edited August 31
    Are they on a different tax rate i.e 2-TFT or 1- no TFT?
  • BruceBruce Member Posts: 260 ✭✭
    edited August 31
    I'm not aware of anybody finding that Hosted is producing incorrect results when determining PAYG W.   Mistakes have arisen as a result of incorrect employee set up.  If you are happy with your HELP debt set up, have a look at the tax codes for the employee


  • Maria SardeaMaria Sardea Member Posts: 5
    edited August 31
    Thanks Adrian.  I think you may have solved my issue.  Employee has BT Super and PAYG was ticked in the setup. 
  • Maria SardeaMaria Sardea Member Posts: 5
    edited August 31
    Hi Bruce.  I think its related to the set up super item. PAYG was ticked as well as State payroll tax.
  • BruceBruce Member Posts: 260 ✭✭
    edited August 31
    Glad the problem is resolved.
  • SueSue Member Posts: 24
    edited August 31
    Thanks Adrian.  I think you've solved my problem as well. Found a tick in the Super setup which wasn't in the Super setup of any of the other funds.  I've been correcting that manually for 4 years and no one has been able to suggest what was wrong before.  Cheers!
  • Maria SardeaMaria Sardea Member Posts: 5
    edited August 31
    That was my issue as well Sue. Fingers crossed no more manual adjustments.
  • Jay Jay LiJay Jay Li Reckon Staff Posts: 33
    edited September 1
    Hi Maria, we suggest for you to go and check the super item setup and see if you are taxing the super, its a pretty common mistake alot of people makes. 


  • Vicki GayVicki Gay Member Posts: 1
    edited September 7
    This has made my day.  I had the same problem for 3 employees, and I could not work out what was different in their set up.  Problem solved....kicking goals!
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