The PAYG amount is always incorrect for one employee.

Maria Sardea
Maria Sardea Member Posts: 5
edited September 2020 in Accounts Hosted
The PAYG amount is always incorrect for one employee. I have looked at everything and cannot figure out why this keeps happening. I am using Reckon Hosted. Have loaded new tax tables as well.

Comments

  • glendaveale
    glendaveale Member Posts: 176 ✭✭
    edited August 2020
    Do they have a HELP debt or have you ticked it in error
  • Maria Sardea
    Maria Sardea Member Posts: 5
    edited August 2020
    Hi Glenda. No HELP debt. This has got me baffled.
  • Adrian_6974554
    Adrian_6974554 Member Posts: 191 ✭✭
    edited September 2020
    Does the employee have a different super item to other employees?
    If so then check how the super item is setup.  Does it have PAYGW ticked?

    Adrian
  • Marina Di Rosso_10819341
    Marina Di Rosso_10819341 Member Posts: 6
    edited August 2020
    Are they on a different tax rate i.e 2-TFT or 1- no TFT?
  • Bruce
    Bruce Member Posts: 439 Professional Partner Professional Partner
    edited August 2020
    I'm not aware of anybody finding that Hosted is producing incorrect results when determining PAYG W.   Mistakes have arisen as a result of incorrect employee set up.  If you are happy with your HELP debt set up, have a look at the tax codes for the employee


  • Maria Sardea
    Maria Sardea Member Posts: 5
    edited August 2020
    Thanks Adrian.  I think you may have solved my issue.  Employee has BT Super and PAYG was ticked in the setup. 
  • Maria Sardea
    Maria Sardea Member Posts: 5
    edited August 2020
    Hi Bruce.  I think its related to the set up super item. PAYG was ticked as well as State payroll tax.
  • Bruce
    Bruce Member Posts: 439 Professional Partner Professional Partner
    edited August 2020
    Glad the problem is resolved.
  • Sue_10075371
    Sue_10075371 Member Posts: 41
    edited August 2020
    Thanks Adrian.  I think you've solved my problem as well. Found a tick in the Super setup which wasn't in the Super setup of any of the other funds.  I've been correcting that manually for 4 years and no one has been able to suggest what was wrong before.  Cheers!
  • Maria Sardea
    Maria Sardea Member Posts: 5
    edited August 2020
    That was my issue as well Sue. Fingers crossed no more manual adjustments.
  • Jay Jay Li
    Jay Jay Li Alumni Posts: 36
    edited September 2020
    Hi Maria, we suggest for you to go and check the super item setup and see if you are taxing the super, its a pretty common mistake alot of people makes. 


  • Vicki Gay_10855689
    Vicki Gay_10855689 Member Posts: 1
    edited September 2020
    This has made my day.  I had the same problem for 3 employees, and I could not work out what was different in their set up.  Problem solved....kicking goals!