Invoice showing as paid but the payment has not yet been allocated to it

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Dean_10852027
Dean_10852027 Member Posts: 2
edited September 2020 in Reckon One

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  • Kris_Williams
    Kris_Williams Member Posts: 3,472 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2020
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    Click on the payment and see if it has been applied to the invoice, I’m sorry I’m not familiar with this version, but that would be the first step in Reckon Hosted
  • Dean_10852027
    Dean_10852027 Member Posts: 2
    edited September 2020
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    Hi, There is no payment attached.  The invoice did have payments attached which were double payments, so I got rid of the payments to attempt to fix that problem. But the invoice is now still there but showing as paid.
  • Kris_Williams
    Kris_Williams Member Posts: 3,472 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2020
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    Sorry can’t comment more as I don’t use your version. Many people here who will help, possibly tomorrow