credit adjustment not applying to invoice

monique goddard

Hi,

I have made a credit adjustment note for a client with open invoices. I applied the credit to an open invoice but the credit amount has not been deducted from the open invoice. When i go back in to the credit adjustment it says it has been applied.

Acctd4

Does the Client have "Jobs" under it?  A transaction created under a Job will be specific to the job not the Client/Customer overall.