I have done an ETP payment, and I'm pretty sure I've used the correct payroll item. However the ETP payment is not showing in the STP file. Please see attached screen shot. Can someone please assist with this issue?
Firstly, you need multiple Payroll Items for ETPs as they have up to 3 components:
In order to ensure they are reported & taxed correctly, they each need to be allocated accordingly in the "Tax Tracking Type" window.
If you do a search within the in-product Help (Help > Reckon Accounts Help), this will give you some more info on that.
Lastly, you need to ensure you "Terminate" the employee within RAH before you export the STP run as this Termination Date carries across for STP purposes.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
0422 886 003