STP Submission

Anthony Lee
Anthony Lee Member Posts: 6 Reckoner Reckoner
in Accounts Hosted

I submitted my STP pay run and it came up with "Error" and the detail of the ATO Error report said "Either the ATO is down or Reckon SBR is unavailable. This error occurred this morning, Sunday, 20 Dec 2020. Any ideas of when this will be corrected or what I need to do. Many thanks, Anthony Lee

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,853 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Just wait till tomorrow and relodge

  • Anthony Lee
    Anthony Lee Member Posts: 6 Reckoner Reckoner

    Thanks kris. do I relodge as a Update?

  • Kris_Williams
    Kris_Williams Member Posts: 3,853 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    If the other one has an error and hasn’t gone through I would just relodge as a normal submission, or just leave it and it will be included in the next submission as YTD figures are what gets lodged, not the individual week's pay

  • Anthony Lee
    Anthony Lee Member Posts: 6 Reckoner Reckoner

    Thanks Kris for your help.

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