Is it possible to create payment claims to be issued to customers in Reckon Hosted. They are not able to accept Tax invoices for this particular job.
could you explain what you mean by They are not able to accept Tax invoices for this particular job.
The entity that decides whether a tax invoice needs to be issued is the entity which provides the service, not the recipient
I would think that you could modify a tax invoice template to create what you need, but I have not done it. We also have some clients that require a progress claim rather than a tax invoice, but we generate our own invoices/claims outside Reckon that are sent to the customer, so it's easy to create a progress claim. In Reckon, I just raise a basic tax invoice to match the claim. That may work okay if you only have a couple of customers that require this.
Is the customer going to then issue a recipient created tax invoice? If so, you might also need to watch out for the dates on the claim versus the RCTI too.
You can “Duplicate” your existing tax invoice template & modify it to be named accordingly/show whatever you want 😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
0422 886 003
Bruce please see comment received from our customer, The contract is RCTI only meaning that Tax Invoices can’t be issued. Can you please arrange for this to be reissued to me as a Payment Claim so that I can follow it through for payment processing?
I think I now have a clearer idea as to what you are trying to do. I'd suggest adopting Shaz's approach above of Duplicating your regular invoice template.
One other thing I would do, is rather than applying the debit to the "regular" Accounts Receivable account, I'd create a new one - say RCTI Receivables. I'm thinking that this will make your reconciliations and general management a lot simpler and self evident. Good luck
It still needs to be recorded in the same way within your RAH program (eg Tax Inv w/Pymt or a Sales Receipt) regardless of whether you actually need to send anything/the process the other entity requires to achieve that.
If I am reading this correctly, from what Maureen is trying to say, but which she doesn't seem to have clearly stated, this transaction is really the opposite way around to what is being suggested. Therefore, in order to clarify, Maureen, please advise - is this where you are "paying" the customer, or is the customer "paying you?
If you are actually paying the customer, the correct approach will be to create a Recipient Created Tax Invoice (RCTI), which, from an accounting point of view is the opposite way around to issuing a tax invoice.
If you are really trying to create an RCTI, the correct approach will be to modify a purchase order template and issue that to the customer. I have done this in a previous capacity where we had government grants to pass onto a number of members of a group for which we were the receiving office that had to distribute grants received. At that time, I did a search either on Reckon or Google and determined the correct approach to follow.
I would also mention that in my experience, the entity that is issuing the RCTI is the one who is making the payment of money to an end recipient. I have seen this in operation where Government Grants are being distributed and also where Stock and Station Agents are passing on money from the sale of livestock.
John L G
Hi John, the customer is paying us. Following further discussions with the customer they have supplied an excel template. So will probably record the invoice in reckon & supply the customer the payment claim as per template.
Hi Maureen. Glad that you have been able to resolve this. It is all a bit strange though. In my experience, I have only ever seen a RCTI supplied by the payer. But in effect, you are now doing this for them, so all is well that ends well.
As stated earlier by Shaz, at your end you will either create a Tax Invoice or a Sale Tax Receipt to record the payment that you receive as you will need to account for any GST that is included in the amount that you receive.