Reckon Window Closed on STP

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KimReckon
KimReckon Member Posts: 3 ✭
in Accounts Hosted

After doing STP, the Reckon window closed on me and now I can't log back in as it says that I am already logged in. I have gone back through my history thinking I can get back into the data file that way but of course I can not. Being a Saturday, Reckon is closed and I need to do catch up work on the data file over the weekend. How can I log in when apparently .. I already am :(

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  • Kris_Williams
    Kris_Williams Member Posts: 3,307 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    If you go to the control panel on the page where it says Launch Reckon you can click on log off remote sessions and close all

  • KimReckon
    KimReckon Member Posts: 3 ✭
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    Thanks so much Kris. I am new to "Hosted" and just had a bit of a panic attack lol. Cheers, Kim

  • Kris_Williams
    Kris_Williams Member Posts: 3,307 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Any time happy to help. I don’t mind if you want to email me with any questions

    critters@netspace.net.au

  • KimReckon
    KimReckon Member Posts: 3 ✭
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    Thanks Zappy, I have been using Reckon for years but am working remotely nowadays so am new to "Hosted". Everything is easy when you know how and I planned to catch up this weekend, so I got caught out. Kris sorted me out so I am back into it now. Thank you :)

  • Kris_Williams
    Kris_Williams Member Posts: 3,307 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Not in Sydney! .........

  • Kris_Williams
    Kris_Williams Member Posts: 3,307 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Can’t agree with that obviously but you enjoy the day

  • Kris_Williams
    Kris_Williams Member Posts: 3,307 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Yes we had a couple of them early last year

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