Scheduled Transactions cannot be deleted and keep reappearing after validation

Scott Tunaley

I am using Reckon Accounts Personal Plus 2021. A series of entries have appeared in bills and deposits showing a status "done", amount "0" and action "auto" instead of "enter". I have not been able to delete these items. I have "validated", "super validated" and copied the file. The first two cleared the problem but only until the next time I open Quicken. The copied file did not help at all. Restoring a previously super/validated backup does not help. I have cleaned old scheduled and memorised transactions but no help.

I backed up then deleted the file and restored but no help. I have to validate the file every time I open it. I have other account files with scheduled transactions but it does not happen to them.

GerryWinter

I have come across this before and to date have not found a solution, you can call me to discuss if you wish.

What is the size of your file?

Scott Tunaley

Hi, 33309kB. Not sure if it is worth contacting support and paying them.

GerryWinter

i have spoken with them, all we could work out that it was file specific.

Scott Tunaley

Thanks for saving me the time and money. I guess I will just put up with it. :(

Stephen_7060871

I too have had this problem for 12 months or more - Reckon Accounts QDF data file 63.9 MB.

SUPER VALIDATE then the problem disappears for maybe 1 or 2 sessions & then it is back again.

Even did a SUPER VALIDATE & changed the file name back to the old DOS format of 8 characters but that didn't fix it either.

I am so over this product having to put up with inferior offshore service, annual renewal issues & a product with faults no one can fix- if only I could find a workable alternative I would swap in an eyeblink.

Trevor Price

I have the same problem. Has anybody got a solution for this?

rmarkus

I have the same problem. Does anyone have a solution?