Receiving multiple account payments

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Firewatch
Firewatch Member Posts: 1 ✭
in Accounts Hosted

Hi team, My office lady is away for a few weeks and im trying to fumble my way through things. I have found an old payment from one client that pays for 2 different business's and it has been allocated incorrectly to the wrong ones. How do I fix this issue please. Im using reckon hosted.

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    If it has been deposited it will have to be removed from the deposit first. Make sure to take a photo or jot down the details of the deposit so it can be redone correctly. Then you can go to the receive payment and delete that, then renter to correct customers. Use undeposited funds account in the receive payments so you can go back to the deposit you altered or deleted and pick up the payments

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