Reckon STP - Issue with the super on my file not updating, even after running a "update" on the file
I have 1 employee from back in July 2020 where his super is showing on Reckon, Payslip, Reports etc as the correct total but it is not appearing on STP.
I have re-created the file as a "Update Event" and re-saved the STP file and then uploaded it again on STP BUT it still wont update the super figure. I have tried this a few times now and it is still is not updating.
What can I do to get this corrected??
Using Reckon Enterprise 2021 and yes have downloaded the new release.
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